Challenges, Solution, and Results
Taking care of Business is what we do Best
From e-commerce to big box wholesale order fulfilment, AQR provides you with warehousing and fulfilment services directly tailored to your business’s unique needs.
AUS & NZ Winter Apparel Company 2025-04-02
Quick and accurate receipting of stock for winter apparel for fast turnaround to dispatch in time for the beginning of Winter Season 2025
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Australian Brand Athletic Shoes 2024-10-15
Onboarding Australian shoe brand company with only 2 days of down time of their online orders
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EDI Order Fulfilment
Years of experience in dispatching orders to and current EDI compliance with all of Australia's major retailers.
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In-House Built System/Reporting
Customer tailored reporting and live reporting to ensure stock visibility and full inventory control.
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Frequently Asked Questions
Have a very specific question you need answered? Get in contact with us now.
We can unload 4-6 containers a day and hold up to 20 containers on our yard.
We encourage our clients to use their own accounts to ensure they get the best rates for their type of goods.
Each client's business situation is different, however we aim to be able to get get our partners live and ready to dispatch their orders within 2 weeks of the contract being signed.
This is involves us liasing with our point of contacts in order to organise a time and transport for stock to arrive into our warehouse and also to find a mid-point of the state the stock were to arrive. We will also conduct vigorous testing to ensure that orders a dispatched from our warehouse smoothly and our partners are able to receive the correct data back to their system.
This is involves us liasing with our point of contacts in order to organise a time and transport for stock to arrive into our warehouse and also to find a mid-point of the state the stock were to arrive. We will also conduct vigorous testing to ensure that orders a dispatched from our warehouse smoothly and our partners are able to receive the correct data back to their system.
We assign a team leader who will ensure they familiarise themselves with your products and requirements and you will be also have a designated account manager as your point of contact.
We have processed more than 3000 B2C orders between our partners, 4000 X-Dock cartons direct to DC and 10,000 units for B2B direct to stores between all our partners
Monday-Thursday 8:30AM - 5:00PM, Fridays: 8:30AM - 3:00PM.
We do however offer overtime on a case by case discussion with our partners.
We provide tailored online reporting for your partners with the appropriate security measures to enable data privacy.
We have experience in working with EDIPlus, SPSCommerce, Netsuite, Integrator 5 and AP21
Talk to an expert
Connect with our team to learn more about our commitment to quality, service, and tech-forward fulfilment.
(03) 9311 4488
Client Testimonials
Greg Lucas
Managing Director, Brandella
"We have been with AQR for over 7 years. From the outset AQR too charge of setting up systems and relocating our stock. We have not looked back since as AQR are easily the best 3PL that we have dealt with. They are responsive to our needs and the results have been a big improvement in our customer service. I would have no hesitation in recommending AQR to anyone looking for an efficient 3PL service."
Helen Licastro
Receipts and Inventory Specialist, Bardot
The AQR team are great -
They get the job done quickly and as we have requested.
Very approachable and accommodating.
Peter Chambers
CEO
"Hai and the team at AQR have done fantastic work for us. The virtually nil issues reported by the customer that you manage the logistics for is a testament to your professionalism."
Neven Milevoj
Warehouse & Logistics Manager, Designworks
"AQR unwavering commitment to excellence, professionalism, and their ability to deliver tangible results have had a profoundly positive impact on our business over many years. We have found them to be an invaluable partner in our logistics and supply chain management. AQR consistently demonstrates a level of competence that is truly commendable and places the customer at the forefront of their operations. AQR are attentive to our unique requirements and have consistently provided tailored solutions to address our specific logistics challenges."
